FAQ

olga-w-koleBelow you will find answers to frequently asked questions. However, if you want to know more – please, feel free to contact to us on Facebook or via email: hello@snail-mail-box.com.

(In the picture you can see me – Olga, with my favorite postcards 🙂)

 

When will I receive my Snail Mail Box?

Orders for the next box are gathered until 10th of each month, midnight UTC +1 (Polish).

We will send boxes until 20th of this month, through the Polish Post (registered mail).

You will be informed about delivery details via e-mail. In addition, we will also post information on Facebook.

 

If You buy just a postcards and stickers Your order will be on the way in the next 1-2 working days.

 

What is in the box?

In every box you will find at least 16 postcards and stationery, such as stickers, envelopes, decorative tapes.

Each time the content of a box is a surprise, but with hints posted on our Facebook page you can guess what will be the Theme of next box.

 

How can I pay?

By using PayPal (your account or credit card if you don’t want to create one), Przelewy24 or bank transfer.

 

How the boxes are shipped?

All orders will be shipped via the Polish Post, by registered mail.

Shipping starts on 20th of each month.

We send our boxes to the whole world!

 

In which countries can I buy Snail Mail Box?

We ship our boxes all over the world.

 

How much I have to pay for shipping?

Shipping worldwide costs  4.25.

 

I bought a box AND postcards from previous box in same order – when I will received my order?

In that situation Your whole order will be delivery in the same package and will be send about 20th of this month.